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PRIVACY POLICY

Effective Date: April 24, 2023

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Privacy

Your privacy is important to Graystone Insurance. This privacy statement provides information about the personal information that Graystone Insurance collects and the ways in which Graystone Insurance uses that personal information.

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Who we are

Our website address is www.graystoneinsurance.com

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Personal information collection

Graystone Insurance may collect and use the following kinds of personal information:

  • information about your use of this website

  • information about transactions carried out over this website

  • any other information that you send to Graystone Insurance

 

Using personal information

Graystone Insurance may use your personal information to:

  • administer this website

  • enable your access to and use of the website services

  • publish information about you on the website

  • send you statements and invoices;

  • collect payments from you; and

  • send you marketing communications.

 

Where Graystone Insurance discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

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In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Graystone Insurance may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

 

Comments

When visitors leave comments on the site we collect the data shown in the comments form and also the visitor’s IP address and browser user agent string to help with spam detection.

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An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

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For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

What rights do you have over your data?

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you.

 

This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Where do we send your data?

Visitor comments may be checked through an automated spam detection service.

 

Securing your data

Graystone Insurance will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.

 

Graystone Insurance will store all the personal information you provide on its secure servers.

 

Updating this statement

Graystone Insurance may update this privacy policy by posting a new version on this website.

You should check this page occasionally to ensure you are familiar with any changes.

 

Other websites

This website contains links to other websites.

Graystone Insurance is not responsible for the privacy policies or practices of any third party.

 

Contact Graystone Insurance

If you have any questions about this privacy policy or Graystone Insurance’s treatment of your personal information, please write:

 

What is spam?

In the context of electronic messaging, spam refers to unsolicited, bulk, or indiscriminate messages typically sent for a commercial purpose.

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Graystone Insurance has a zero-tolerance spam policy.

 

Automated spam filtering

Graystone Insurance’s messaging systems automatically scan all incoming email [and other] messages and filter-out messages that appear to be spam.

 

Problems with spam filtering

No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered out by Graystone Insurance's systems.

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If you believe this has happened to a message you have sent, please advise the message recipient by another means.

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You can reduce the risk of a message being caught by the spam filters by sending the message in plain text (i.e. no HTML), removing any attachments, and ensuring that your messages are scanned for malware before dispatch.

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Receipt of unwanted messages from Graystone Insurance

In the unlikely event that you receive any message from Graystone Insurance or sent using Graystone Insurance’s systems that may be considered to be spam, please contact Graystone Insurance using the details below and the matter will be investigated.

 

Changes to this anti-spam policy

Graystone Insurance may amend this anti-spam policy at any time by publishing a new version on this website.

 

Contact us

Should you have any questions about this anti-spam policy, please contact Graystone Insurance at Agent@Graystoneinsurance.com

 

About cookies

This website uses cookies. By using this website and agreeing to this policy, you consent to Graystone Insurance’s use of cookies in accordance with the terms of this policy.

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Cookies are files sent by web servers to web browsers and stored by web browsers.

The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers.

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There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.

 

Cookies on our website

Graystone Insurance uses the following cookies on this website, for the following purposes:

  • the geographic location of visitors to the site

 

Google cookies

Graystone Insurance uses Google Analytics to analyze the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. Google’s privacy policy is available at www.google.com/privacypolicy.html.

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Graystone Insurance may publish Google AdSense interest-based advertisements on this website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behavior across the web using cookies.  You can view, delete, or add interest categories associated with your browser using Google’s Ads Preference Manager, available at www.google.com/ads/preferences/. You can opt out of the AdSense partner network cookie at www.google.com/privacy_ads.html. However, this opt-out mechanism uses a cookie, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you should use the Google browser plug-in available at www.google.com/ads/preferences/plugin.

 

Refusing cookies

Most browsers allow you to refuse to accept cookies.

In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.

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In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”.

Blocking cookies will have a negative impact on the usability of some websites.

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